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Managed IT · New Bern, NC

Managed IT for New Bern businesses

One flat monthly rate covers your help desk, monitoring, security, and backups—from a local team based in New Bern. You work directly with the owner, and onsite visits are included.

Book a Free 15-Minute CallCall (252) 696-4870
Phillip Davis, owner of Davis Solutions

Phillip Davis

Owner, Davis Solutions

5.0on Google
Based in New Bern, serving Eastern NC
Same-day response
1hr
Response Time
Average during business hours
24/7
Monitoring
Problems caught before they reach your team
$75
Per User / Month
Flat-rate starting point—no surprise invoices
5.0on Google · 6 reviews
“Davis Solutions takes care of 4 businesses that I'm responsible for managing. Phillip goes over and beyond to make sure our IT infrastructure runs smoothly before there is a problem! It is hard to find a dependable, local IT company.”

Shannon · Practice Administrator, Family Eye Care · New Bern, NC

What one monthly rate covers

Everything a small business needs from an IT department, without hiring one.

  • Help desk for your whole team

    Call, email, or use the client portal. A technician who knows your setup picks it up—not a call center reading a script.

  • Monitoring around the clock

    Failing drives, full disks, and offline servers get flagged overnight instead of discovered when your office opens.

  • Updates and security, handled

    Patches, endpoint protection, email filtering, and multi-factor authentication, managed on a schedule that stays out of your way.

  • Backups that are tested

    Automated, verified, and kept offsite—with restores tested so recovery works when you actually need it.

  • Onsite visits included

    Routine onsite visits are part of the plan for managed clients. We're based in New Bern, so getting to you is easy.

  • One call for your vendors

    Internet down or a software vendor dragging its feet? We make the call and stay on it until it's fixed.

Book a Free CallFull Managed IT Details
Why a New Bern IT company

Local, owner-run, and easy to reach

  • You work with the owner

    Phillip Davis manages every client relationship and handles onsite work himself. Our technicians run the help desk from the same documentation, so whoever answers knows your setup.

  • Based right here in New Bern

    Same town, same hours. When something needs hands on hardware, we drive over—no waiting on a technician from out of town.

  • A straight answer, even if it's no

    We recommend what your business needs. Sometimes that means telling you to spend less, or that managed IT isn't the right fit yet.

Switching Providers?

The handover is our problem, not yours

Most of our clients switched from somewhere else. We document everything, deal with your old provider, and keep your team working the whole time. A few weeks, start to finish.

Also serving Havelock, Morehead City, Kinston, Jacksonville, Greenville, and the rest of Eastern NC within about an hour of New Bern.

Talk to Phillip

Book a 15-minute call. Tell him what's been bugging you about your IT, and he'll give you a straight answer on whether we can help—even if the answer is no.

Pick a time

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Or send a message

We'll get back to you within one business day. Rather talk now? Call (252) 696-4870

Common questions

Managed IT services start at $75 per user per month. The actual price depends on your environment—number of users, devices, complexity, and what services you need. We'll give you a clear number after we understand your situation; we don't play games with pricing.
For managed services clients, routine onsite visits are included. We don't nickel and dime you for showing up. If a project requires significant onsite time beyond normal support, we'll scope that separately and tell you upfront.
Typically 5 to 100 employees. Our sweet spot is businesses big enough to need real IT support, but small enough to want a personal relationship with their provider.
We document everything—passwords, configurations, network diagrams—before touching anything, then coordinate with your current provider for a clean handoff. Most transitions take a few weeks with minimal disruption.
Yes. We work alongside internal IT staff all the time—covering vacations, taking on the routine work, or helping with bigger projects. We're here to fill gaps, not replace anyone.
We work on annual agreements, but we're not interested in holding anyone hostage. If you need to leave, we'll hand over documentation and credentials and help transition you to your next provider professionally.